Frequently Asked Questions
Everything you need to know about XbotGo smart tracking and shipping.
What is the XbotGo AI Sports Gimbal?
The XbotGo is an AI-powered smartphone gimbal designed to automatically track and record team sports such as soccer, basketball, and football without a camera operator.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the United States. International shipping times vary between 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the item in its original packaging for a full refund.
Does the XbotGo require a subscription?
Basic tracking features are available for free via our app. However, we offer premium cloud storage and advanced analytics features through an optional subscription plan.
Which smartphones are compatible with XbotGo?
XbotGo is compatible with most modern iOS and Android smartphones. We recommend using devices released within the last three years for the best AI tracking performance.
Is there a warranty on the hardware?
Yes, every XbotGo device comes with a one-year limited hardware warranty covering manufacturing defects and technical malfunctions.